What can I do
Iomega has stated that this problem is caused by hardware failures that fall outside the realm of software to repair. And unfortunately we completely agree with their assessment of the problems.

But this also means that Iomega's users are COMPLETELY POWERLESS TO PREVENT SUCH LOSS of internal hardware function within their drives.

The more recently assembled and purchased Iomega drives seem to be less well built than the older drives which established the drive's solid reputation of quality and reliability.

This statement is supported by the fact that many recently purchased drives are reported to be dead upon purchase . . . or to die after very little use. We therefore encourage users of Iomega equipment to thoroughly test their new drives immediately after purchase (using our freeware "Trouble in Paradise" utility), and then to be very extra careful with the handling of their drives and cartridges. Don't drop them or treat them too casually. They seem to be far less sturdy internally then their exterior would lead people to assume.

Annoying as this advice may be, it's much easier to treat a drive gingerly (even if you correctly feel that it should have been better made) than to suffer the loss of your data and then fight with Iomega to get them to replace the prematurely dead unit.

So . . . since you can't really prevent the possibility of this problem, your best course of action is to check for it from time to time. If you do this you can probably prevent Click Death from taking any of your valuable data with it!

What IS the
Click Of Death?
How can I tell if
I have Click Death?
What can I do
Is it contagious? How can I cure it? How does SpinRite
figure into this?
What else has been
written about this?
The anatomy
of a Zip drive
Steve Gibson's
Click Death Q&A
Can you notify me of important news? So what's next?

Jump to top of page
Gibson Research Corporation is owned and operated by Steve Gibson.  The contents
of this page are Copyright (c) 2016 Gibson Research Corporation. SpinRite, ShieldsUP,
NanoProbe, and any other indicated trademarks are registered trademarks of Gibson
Research Corporation, Laguna Hills, CA, USA. GRC's web and customer privacy policy.
Jump to top of page

Last Edit: Jan 01, 2010 at 14:31 (2,817.96 days ago)Viewed 5 times per day