GRC Post Purchase Customer Service Customer Access
Your 13-character purchase transaction code was originally provided on your software purchase receipt web page, which was also sent to you via eMail. It may be used at any time to display your transaction record, edit your email address, and download the latest version of your licensed software.
Your 13-character software serial number appears on the title page of every copy of your software. It may be used like your transaction code at any time to display your transaction record, edit your email address, and download the latest version of your licensed software.
In case of trouble: These codes are not case-sensitive, but because they are a random sequence of characters, they are easily mistyped. If our system does not recognize your code, please read its diagnostic message carefully for help. All codes contain internal self-checking technology to validate their authenticity independent of database access. If you require further assistance of any kind, please contact our offices via eMail at and provide your codes and as much information as we may require to help you.
If you have any ideas or suggestions for improving our service, we are always interested. Thanks for your patronage and support.
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